Return and Refund Policy

At Nirmitz, we value your trust and strive to provide you with the best quality products and a smooth shopping experience.

Returns & Replacements

• If you receive a faulty, damaged, or incorrect product, you can raise a return or replacement request within 7 days of delivery.
• To be eligible, the product must be unused, in its original packaging, and accompanied by proof of purchase.
• Unboxing Video is compulsory.
• Once verified, we will arrange a replacement or initiate the return process.

Non-Returnable Items

• Products cannot be returned once they have been used, washed, or are not in their original condition.
• Orders cannot be canceled once they are shipped from our warehouse.

Refunds

• Refunds (if applicable) will be processed once the returned product is received and inspected.
• Refunds will be credited to your original method of payment within 7–10 working days.
• For COD orders, refund will be made to the customer’s bank account after confirmation.

Shipping & Delivery

• We offer free shipping on all prepaid orders.
• The estimated delivery time is 5–7 working days, but it may vary due to unforeseen circumstances.

How to Raise a Return Request

To initiate a return or replacement, please contact us at:
📧 info@nirmitz.in

📞 7567666755

Our team will be happy to assist you.